LiteSpeed web server is a high-performance Apache drop-in replacement. LSWS is the 4th most popular web server on the internet and the #1 commercial web server. Performance up to 20x faster than Apache with a small memory footprint and increased scalability.
MariaDB is a drop-in replacement for MySQL meaning it follows the same schemas and structure therefore is compatible with your current scripts/software that require mySQL. The difference is faster and safer data replication.
We proudly provide 99.9% Website Uptime (not network or server).
Our servers are located in Lansing, Michigan, USA and Amsterdam, Netherlands. Use the following links to conduct a speed test: US Datacenter | NL Datacenter
We handle this on a case-by-case basis. Sometimes we can upgrade your current package and can always move to a Managed VPS or Cloud Dedicated Server (we move all the data, you just have to pay the package difference). Scaling with NameHero is easy!.
Yes, we’ll transfer your website for free within the first 30 days. If you require transfers outside of this window, we can do it for a fee, or provide you with resources on how to do this yourself.
No. We do not allow content that could be considered adult in nature on any package at SmartecWeb.
Yes we can provide “Jailshelled” SSH access on all of our accounts. To enable on your account, please open a new support ticket and our team will provide further instruction.
A domain is what makes your website visible to the outside world. For example, our domain is SmartecWeb.com, which is what you had to click on/type in to get here. A domain should be considered “virtual real estate” where your online presence begins. Nowadays have a domain and a website is even more important than having a phone number!
A domain is the actual name people will use to navigate to your website. Web hosting is what powers the storage/back-end of your website to make it functional. You may order a domain without web hosting (some people hold them as investments, others redirect to existing websites) but you may not purchase web hosting without a domain.
Absolutely! If you have already registered your domain with another provider (such as GoDaddy), you may use the form above to “transfer” it from them over to us. Don’t worry if it’s not up for renewal, you won’t lose any time you’ve already paid for, most domains (i.e. .com, .net, .org) actually get an additional year free once transferred.
In the earlier days of the Internet you were basically limited to three TLDs; .com (Commercial), .net (Network), and .org (Organization). Over the last decade+ there are now hundreds of TLDs (i.e. .biz, .us, .dev, .xyz, etc.) giving you many more options to choose from. While .com is (and alway swill be) the most popular, you are welcome to search for the TLD/gTLD that works best for you.
First, you have to search and see if your domain is available. If it is, you can take ownership of the name by registering it, which includes a yearly renewal fee (i.e. $12.98/year for .com). Failure to pay this renewal fee makes the domain available for registration again.
Some highly sought domains have already been registered by investors or other organizations and they make them available on the “aftermarket.” Domains that show as premium are still available, but most of the time a much higher rate than an original registration.
Yes! You can register as many domains as you wish for your website, but only one may actually serve the website. For example, NameHero.com is our primary domain, but we own many other domains that redirect to our website, such as CloudWebHosting.com.
If you have an existing email account (i.e. at gmail.com) you may register a domain and purchase “email forwarding” to give you the ability to forward emails from @yourdomain.com to your gmail.com account. If you’d prefer to have a separate email account for your domain, these are available with all our web hosting packages.
Unfortunately all domain registrations are final upon payment and cannot be changed. Therefore it’s very important when registering a domain to double check the spelling. However, you do not have any obligation to continue renewing the domain each year, you can let it expire once the first year is up.
Simply enter a phrase (with or without a TLD) and click search. Our domain search engine will then immediately show available domains and provide a number of suggestions to help you find the perfect domain for your business.
VPS stands for Virtual Private Server meaning that the entire file system of the machine is dedicated to you. Unlike our basic and reseller web hosting packages, all of the disk space, RAM, virtual CPU cores, etc. will be dedicated for your use.
Most of our customers upgrade from our basic web hosting or reseller hosting to a VPS once their website or customer base outgrows their package. If your website begins using up too much of your allocated virtual or physical memory, our technicians will often recommend upgrading to a VPS to allow all of your traffic to be able to access the website.
All of our VPS hosting packages are managed meaning we install, secure, and keep updated the core software. This includes the operating system, CentOS 7, the control panel, Web Host Manager with cPanel, and your database engine, MySQL or MariaDB. We also have a 24/7/365 monitoring team that is on standby to bring your server back online incase of a failure.
The host name of your VPS is completely customized to you. When you deploy the server you will be asked to assign the host name. Most customers use subdomains such as server1.companyname.com or alpha.companyname.com. Your name servers will often share the same domain as your host name meaning they would be ns1.companyname.com and ns2.companyname.com.
No, Smartec Web Services has a very strict, zero tolerance adult hosting policy. We do not allow any content that could be considered adult or R rated.
You will begin to experience many errors across your VPS if you use up all the disk space. All of our VPS hosting packages allow you to instantly upgrade from inside our interface. If you’re on our largest solution, our techs will work with you on an additional solution to manage all of your files.
Yes. During the sign-up process you’ll be able to order nightly backups for your server. We will automatically back up everything once a day and you’ll be able to restore from them inside our control panel at anytime.
All of our VPS hosting packages come with 1 dedicated IP address for your private name servers. If you need more, you can purchase them. However, our anti-SPAM and abuse team will have to approve any request greater than 3 IPs. Please note SEO is not a valid reason for additional IPs.
You can host as many as your resources will handle! From our experience, 50,000 daily unique visitors on WordPress won’t cross a 2.5 load with 32GB of RAM.
No. While built on-top of our high-speed cloud, the Website Builder platform is still independent from our web hosting infrastructure. Therefore it is not possible to add to an existing Web hosting account or migrate to a different web host.
You are allowed to build one website per Website Builder package. In order to deploy another website with Website Builder, make sure you’ve upgraded your trial, and then you may deploy another trial and evaluate for 7 days prior to upgrading your second website to a paid plan.
All Website Builder packages start with a 100% 7-day free trial with no credit card required. After this period, you can upgrade to one of our three packages: Personal, Business, or eCommerce. While there is no page limit, each package has a specific allotment of disk space and bandwidth: Personal: 10GB SSD Storage, 10GB/mo bandwidth, Business: 20GB SSD Storage, Unlimited bandwidth, eCommerce: 30GB SSD Storage, Unlimited bandwidth. Most customers never come close to their space allotment and you may upgrade at anytime.
Yes. All Website Builder packages are deployed with a subdomain (sub.herobuilder.com) to allow for immediate public viewing, but once upgraded from our trial, you may connect a new or existing domain to any package easily by changing your name servers.
Once you signup for your 100% free 7-day free trial (no credit card required), you can upgrade at anytime to our packages where you’ll see the price per month depending on the billing cycle you choose (e.g. Monthly or Yearly billing).
Yes. Website Builder has been designed for virtually anyone, without any previous experience, to quickly and easily setup a website right inside our browser-based editor. There is no software to download or code to navigate. Simply select a pre-defined professional template, drag and drop to customize, and public your website.
Our eCommerce package comes with all the features and tools you need to be able to quickly and easily start selling your own products. Start with our 100% free 7-day trial and upgrade to our eCommerce package to start your own online store within minutes.
Yes. Website Builder allows for 100% customization. While it comes pre-loaded with 200+ professionally designed templates, you may select one of these, modify everything (including colors, logos, font, etc.) or you may create your website from a blank slate. For best results, we recommend using one of our free premium templates and customizing. You’ll have a professional looking website live within an hour!
No. Website Builder is pre-loaded with everything you need to build your website. There are no up-sold plugins or complicated software to download.
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